Privacy Policy

1. Information We Collect

We may collect the following categories of personal information:

Information you provide directly:

• Name, email address, phone number, job title, and company name (e.g., via contact forms, event registrations, or email correspondence)
• Messages, inquiries, or other content you submit to us

Information collected automatically:

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent on pages, referring URLs, and clickstream data
• Cookies and similar tracking technologies (see Section 5)

Information from third parties:

• Business contact information from partners, referral sources, or publicly available professional directories
• Data from marketing and CRM platforms used in connection with our services

2. How We Use Your Information

We use the personal information we collect to:

• Respond to inquiries and communicate with prospective and current clients
• Deliver, manage, and improve our services
• Send marketing communications, event invitations, and company updates (where you have opted in or where permitted by law)
• Manage our CRM, pipeline, and business development activities
• Comply with legal obligations and enforce our agreements
• Analyze website usage and improve site performance

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: We share data with trusted third-party vendors who support our operations (e.g., CRM platforms, email marketing tools, website analytics, event platforms). These vendors are contractually obligated to protect your data and use it only as directed by us.
• Business partners: In connection with co-sponsored events or joint initiatives, we may share information with named partners where you have been informed of and consented to such sharing.
• Legal requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Third-Party Tools We Use

We use the following platforms that may process your personal information:

• HubSpot — CRM, email marketing, and pipeline management
• Google Analytics — Website traffic and behavior analysis
• LinkedIn — Social media engagement and advertising
• Slack — Internal communications (not used to store client data)
• Zoom / Microsoft Teams — Virtual meetings and events
• Loom / Confluence — Internal documentation and recordings

Each of these platforms operates under its own privacy policy. We encourage you to review their policies independently.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and gather analytics data. Types of cookies we use include:

• Essential cookies: Necessary for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing cookies: Used to track effectiveness of marketing campaigns

You may disable cookies through your browser settings. Note that doing so may affect the functionality of certain parts of our website.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

California residents (CCPA/CPRA):

• Right to know what personal information we collect, use, and share
• Right to delete your personal information
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

Virginia, Colorado, Connecticut, and other U.S. state residents may have similar rights under applicable state privacy laws.

EEA/UK residents (GDPR):

• Right of access, rectification, erasure, and data portability
• Right to restrict or object to processing
• Right to withdraw consent where processing is based on consent
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information in Section 9.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it in accordance with our internal data retention practices.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to report a privacy concern, please contact us at:

Elevate Digital privacy@elevate-digital.com

Locations: Atlanta, GA | Charlotte, NC | New York, NY | Tampa, FL

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.